At GroundForce IT, moving servers, configuring and designing networks is just another day at the office. In fact, over the years we’ve helped over a hundred small and large businesses successfully move their IT assets. And recently, we relocated our own! (Our new address and phone number is below.)
So, in celebration of our own move, we share our relocation knowledge with you!
Step #1: Before You Fall in Love, Check the Service Options.
It may seem obvious, but check to see what Internet service option(s) are available at your new location before you commit.
Broadband services from Verizon and Comcast ARE NOT as ubiquitous as their respective advertisements lead you to believe. The time to check is PRIOR to signing a letter of intent or start of lease negotiations. In some cases, affordable broadband is not available and you’ll be forced to consider expensive and slower, legacy services (e.g. T1 or multiple T1 service). Keep in mind if your existing provider does not provide service at the new location you may experience some expenses related to terminating your contract early.
Step #2: Before You Sign the Lease, Know Your Number.
Depending on where you are moving to and the type of phone service you currently have, you may need to change your phone number, which could be a huge issue for some companies. Find out if you can keep your phone number BEFORE signing a letter of intent.
Also, check with your provider to ensure you don’t incur any unexpected expenses or other surprises by moving your service. This may be a good time to look at other service providers or services.
Step #3: 60 Days Out, Contact Your Provider.
If you are using your existing Internet and phone provider in the new space, alert them ASAP. We recommend notifying them at least 60 days before your move. Keep in mind that while you phone numbers may move with you, your existing static Internet addresses might change, this will impact services like email and remote access.
Step #4: Plan Your New Space Around Your Computer and Phone Cable Requirements.
It’s likely your new place will need some type of construction and recabling to accommodate your needs. When deciding where to place data connections, think about where office furniture (i.e. desks, cubicles and printers) will go. If you want the flexibility to rearrange furniture, consider adding more data connections.
Step #5: Ask Yourself, Time to Upgrade?
Is your phone system, network or PC infrastructure dated? Maybe it’s time recycle your old equipment and get an upgrade and all new IT infrastructure!
Step #6: Test Before Your Move In.
Take time to test the IT infrastructure (phone service and Internet access) at the new site prior to moving. Why? If you experience a problem with either, you will want to have a couple business days (versus weekend days) to get it resolved. It’s harder to resolve technical issues with your phone and Internet service when companies traditionally do not have as much staff on hand.